The second-hand marketplace Members Express Anger Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
